Permanent Patient Financial Services

CentraCare is seeking a Financial Patient Account Assistant to join our team in Saint Cloud, MN. In this role, you will assist guarantors in resolving billing issues, determine payment options, and follow up on accounts until resolution. You'll handle bankruptcies, adjustments, and communications with government agencies and third-party collectors, ensuring compliance with policies and corporate guidelines. Your efforts will enhance the patient experience by guiding them through financial assistance options.

This full-time position works Monday through Friday, 8:30 AM to 5:00 PM, with hybrid options available after a minimum of six months of in-office training. The starting pay is $19.15 per hour, with a range up to $28.71 based on experience, averaging $24 per hour. Benefits include medical, dental, PTO, retirement, employee discounts, tuition reimbursement, and college grant programs.

Qualifications include an associate degree in business or healthcare preferred, two years of relevant healthcare or collection experience preferred, knowledge of billing and collection principles, and proficiency with Microsoft Office and healthcare systems. Strong communication, negotiation, and customer service skills are essential.